Shipping & Ordering

Hey Friend! Thank you for choosing to shop with us.

Due to the massive increase of shipping volumes expect some delay on your shipment. If you have questions about your order please email orders@waffshop.com or use our order support contact form here.

 

SHIPPING

  • Orders are generally processed within 72 hours (Monday - Friday).
  • After your order has been processed it will be shipped USPS. The USPS delivery standard is 2-7 days.
  • All domestic orders within the United Stated (excluding Hawaii & Alaska) qualify for free shipping. 
  • We are not providing international shipping at this time. But we are working on it friend!

 

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@waffshop.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@waffshop.com

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.